Your Health is Our Priority

We’re working with public health officials, including the U.S. Centers for Disease Control and the World Health Organization, to devise and implement best practices to protect the health of our guests and crew. That means everything from enhanced screening before embarkation to additional sanitization measures on board. Our Princess MedallionClass® ships feature TrulyTouchless™ experiences with more ways to support physical distancing and personalization that simplifies your experience. People come first, always.

Flexibility: Book with Confidence

We're taking the worry out of booking and making it easier to change your plans so that you can book with confidence. Cancel up to 30 days prior to sailing and receive your cancellation fees back as a Future Cruise Credit.

COVID-19 Protection Program

This new program is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early.

We Make it Right: Princess Promise

We pride ourselves on providing guests with great service. Now it’s a promise. With the Princess Promise, if you’re not happy with our onboard service, we’ll make it right or refund the value of that service.